Welcome To Alameng | Call Us:+86-150-5110-8500
You are here: Home » Support » FAQ

FAQ

  • Q The screen displays EE2?

    A Reaching the set protection time value.press any key to continue. Poor contact of current detection board.Open the box and check if the wiring is connected.
  • Q The screen displays EE1?

    A Motor fault.Replace motor.Unconnected load.connect the power.The motor connection cable is loose.Fastening wire.Reaching the set protection current value.press any key to continue.
  • Q Remote control does not respond?

    A The remote control is not connected to the control box.  Connection control box. 
  • Q The remote control is unresponsive or intermittent?

    A The remote battery is dead replace battery.
  • Q Weak or stuck when starting on or offF?

    A Oreign body on track  Clean up foreign matter  Chain overtight Adjust chain tightness  The current value is set too smallIncrease the current just enough to start.
  • Q The control box cannot be powered on?

    A he positive and negative terminals of the battery are reversed.

Quick Links

Latest News

Categories

The Seventh Floor of Longteng Science and Technology Building, No. 185, Xindu Road, Fairy Town, Jiangdu District, Yangzhou City, Yangzhou, Jiangsu, China
Phone: +86-150-5110-8500
Copyright © 2026 Yangzhou Alameng Technology Co., Ltd. All Rights Reserved. Sitemap